The staff who cared for Mum are incredibly dedicated and made her and us feel like family. It gave us great joy to hear her saying: “Wasn’t I lucky to come in here” during her last few days before she finally succumbed to her illness. She kept saying “I am so comfortable” and that “the staff are so kind to me”. What better praise can one give?
“We were always made feel welcome”
“The staff were so respectful and gave 110% to both Mum and ourselves”
“The staff always most accommodating”
“Always helpful and courteous”
“I was ever so grateful to the doctors, staff and particularly Yvonne for their patience and kindness to her while she was cared for there”
“She was cared for in Haven Bay as one would treat a relative”
“Nursing care excellent, kind and considerate”
"We are grateful to all the staff for the excellent care and empathy shown to Ann and all of us during this stressful time. You will be forever in our thoughts"
It is more like a “home” than a “nursing home” and you, as a visitor to your relative, are made welcome anytime.